Objectives
- Internal workings of how Aged Care Homes opterate in relation to clinical issues
- Structures and regulations that affect the operations of Aged Care Homes
- Supports available to Aged Care Homes in their efforts to provide quality care
Agenda
Click here to view the agenda 
(59KB)
Session 1: Dealing with clinical issues in Aged Care Homes
Henk Stoop, Manager St Catherine's Aged Care Facility and Bernadette Mills St Joseph's Hostel
Panel discussion to provide participants with an insight into the day to day clinical processes of Aged Care Homes
Resources
No resources available
Session 2: Structures and regulations that support quality care
Department of Health and Ageing - Aged Care Branch, Andrew Bamber, Soriya Suong & Barb Simmonds
Overview the role and responsibilities of the department in relation to Aged Care.
Complaints Resolution Scheme - What sort of complaints does the department deal with?
Accountability and risk management - When are sanctions put in place and how often?
Accreditation & Standards Agency, Angela Quero, Principal Assessor
Resources
DoHA Presentation (3516KB)
Accreditation & Standards Agency - No resources currently available
Session 3: Who are the other players and how do they fit in?
Northern Hospital Aged Care Assessment Service - Penny Houghton
Residential Care Rights Association - Mary Lyttle, CEO
Resources
Penny Houghton Presntation (1132KB)
Mary Lyttle Presentation (78KB)
Session 4: How do all the players impact on clinical care?
Small group activity to consolidate learning from the day
Resources
No resources available