2004 June - Building Effective Teams in General Practice

Broad Aims

  • To understand what contstitutes effective intra-practice teamwork
  • To understand the link between effective intra-practice teamwork and quality of care
  • To develop practical skills in assisting practices with team work
  • To understand how proposed Allied Health items can be used to enhance teamwork
  • To understand how IM can support intra-practcie teamwork


Agenda

Please click here to view the agenda for the day   (25KB)


Characteristics of effective teams
Dr Sharon Mickan
Senior Organisational Development Consultant
Mater Health Services Brisbane Limited

Resources:
Dr Sharon Mickan Presentation   (169KB)


Effective teams in general practice
Gary Smith
Practice Management Consultant
UNE Partnerships

Resources:
Gary Smith Presentation   (91KB)


Teamwork in prevention - putting it into practice
Dr John Litt
Senior Lecturer, Department of General Practice
Chairman, RACGP Green book Working Party
Member, RACGP Red book Working Party

Resources:
Dr John Litt Presentation   (441KB)


Small Group Work
Belinda Caldwell
Population Health Coordinator and Immunisation Program Officer
GPDV

Resources:
Belinda Caldwell Presentation   (325KB)


Enhancing the practice team: the role of the new Allied Health item numbers
Karen Large
Department of Health & Ageing

Resources:
Karen Large Presentation   (229KB)


Lunch
Sponsored by UNE Partnerships

Gary Smith, UNE Partnership on their Practice Management and Practice Staff training

Resources:
Gary Smith Presentation   (573KB)


Practical workshop: Supporting teamwork in practices
Gary Smith
Practice Management Consultant
UNE Partnerships

Resources:
Gary Smith Presentation   (190KB)



Useful Resources

Team Client Survey
http://www.nsba.org/sbot/toolkit/teamsur.html

Finding Diamonds in the Trenches With the Nominal Group Process
http://www.aafp.org/fpm/990500fm/improving.html

A Team Approach to Quality Improvement
http://www.aafp.org/fpm/990400fm/25.html

The KISS Principle in Family Practice:  Keep It Simple and Systematic
http://www.aafp.org/fpm/20030700/63thek.html